Selfie type: Selfie with a document
The "Selfie with a document" selfie verification type is employed to acquire both the client's document and a photograph of their face. The document's photograph will then be compared to the facial image captured in the selfie.
To enable this selfie type, go to the verification settings, activate the selfie step, and choose "Selfie with a document".

You can also enable automatic verification.

Click "Show camera" or "Continue on phone."

At this verification step, the webcam will be activated. If this doesn't happen, please make sure you grant all the necessary permissions to enable the webcam. The applicant should align their face with the oval displayed on the screen, avoiding any obstructions. Once all the requirements are met, they should simply click the blue button.

You can retry if they are not satisfied with their photo. If everything looks good, click "Continue."

The system checks whether there are 2 faces in the selfie. If not, the selfie will be immediately rejected.
Hooray! The selfie step has been completed. You can check the step status in the applicant's dashboard, as well as the similarity of the selfie with the facial features in the documents.


To consider the step as completed, an admin must either approve the selfie or reject it while providing a reason for the rejection.


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